PEOPLE - 10 Communication Secrets of Great Leaders

1.Speak not with a forked tongue
2.Get personal
3.Get specific
4.Focus on the leave-behinds not the take-aways
5.Have an open mind
6.Shut-up and listen
7.Replace ego with empathy
8.Read between the lines
9.When you speak, know what you’re talking about
10.Speak to groups as individuals
http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/